●We offer next day delivery
●Orders placed on Friday will be delivered on Saturday
●Unfortunately we only Deliver to KUWAIT

Kindly contact customer service for a return request.

●Return request must be placed within 24 hours of receiving the order
●To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
●To complete your return, we require a receipt or proof of purchase
●Your item will be checked by our team to make sure it meets our return conditions. Once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
●We do not offer free return (KD 1.5 to be applied)
●Refunds for returned items will go back to the original payment method and will take up to 7 working days

You are only able to return your order and once approved, receive your refund. If you wish to exchange, you will have to place a new order on the item you wish to purchase. This means, each transaction will be treated as a different order.

●If there is a fault with your item, please contact us so we can help you!
●You can help us solve this faster by providing us with photos showing the defect/fault

You can message us on WhatsApp, our number is 99661505 or send us an email at hello@anotherconceptstore.com